General
Smoke-free property
Heating
Family rooms
Facilities for disabled guests
Designated smoking area
Non-smoking rooms
Room service
Elevator
Air conditioning
Iron
Soundproof rooms
Hypoallergenic room available
Laptop safe
Safety & security
Fire extinguishers
Smoke alarms
Key card access
CCTV outside property
CCTV in common areas
Key access
24-hour security
Safe
Food & Drink
Wine/Champagne (Paid)
Kids' meals (Paid)
Special diet meals (on request)
Bar
Breakfast in the room
Coffee house on site
Snack bar
Tea/Coffee maker
Safety features
Process in place to check health of guests
Hand sanitizer in guest accommodation and common areas
Shared stationery (e.g. printed menus, magazines, pens, paper) removed
Staff follow all safety protocols as directed by local authorities
First aid kits available
Face masks for guests available
Front Desk Services
Invoice provided
Baggage storage
Express check-in/out
24-hour front desk
Concierge
Cleanliness & disinfection
Guests have the option to cancel any cleaning services for their accommodation during their stay
Guest accommodation sealed after cleaning
Guest accommodation disinfected between stays
Linens, towels, and laundry washed in accordance with local authority guidelines
Use of cleaning chemicals that are effective against coronavirus
Cleaning Services
Daily housekeeping
Ironing service (Paid)
Dry cleaning
Laundry
Suit press (Paid)
Food & drink safety
All plates, cutlery, glasses, and other tableware sanitized
Food can be delivered to guest accommodation
Physical distancing in dining areas
Delivered food covered securely
Media & Technology
Flat-screen TV
Radio
TV
Telephone
Physical distancing
Screens or physical barriers between staff and guests in appropriate areas
Physical distancing rules followed
Cashless payment available
Contactless check-in/out
Business Facilities
Fax/Photocopying (Paid)
Business center
Meeting/Banquet facilities
Private bathroom
Free toiletries
Hairdryer
Shower
Spa
Fitness center
Fitness
Bedroom
Wardrobe or closet